PixVerse Platform Docs
Trouble Shooting
Copy Page
PixVerse Platform Docs
Learn about PixVerse Platform
Introduce to PixVerse Platform
Quick Start
Getting started
How does the API work?
How to get API key?
How to check account balance?
How to subscribe API plans?
How to use Text-to-video
How to use Image-to-video
How to use Effects?
How to use Transition(First-last frame Feature)
How to use Speech(Lip sync)?
Lip sync TTS speaker list
How to use Extend?
How to get video generation status?
API Reference
API Parameter Description
Get user credit balance
GET
Upload Image
POST
Text-to-Video generation
POST
Image-to-Video generation
POST
Transition(First-last frame) generation
POST
Upload Video&audio
POST
Speech(Lipsync) generation
POST
Get Speech(Lipsync) tts list
GET
Extend generation
POST
Get Video Generation Status
GET
Trouble Shooting
Common errors and Solutions
Error codes
FAQ
Resources
Model & Pricing
Rate limit
Support
Change Logs
Term of Service
Privacy policy
PixVerse Tools
PixVerse MCP
Trouble Shooting
Copy Page
FAQ
Below are common questions encountered when using PixVerse Platform. For any inquiries, please contact
api@pixverse.ai
How should I pass AI-Trace-id? Are there any references?
What should I do if my request is stuck in 'generating' status OR if the concurrent processing capacity doesn't match the displayed limit?
Why is there a delay in accessing the URL after receiving the result
Are there any image upload restrictions? What are they?
What does content moderation failure mean
Are Credits refunded for failed generations?
What happens if video generation never returns a response?
Previous
Error codes
Next
Model & Pricing