Troubleshooting
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PixVerse Platform Docs
Overview
Introduce to PixVerse Platform
Quick Start
How does the API work?
How to get API key?
PixVerse-api-llm.txt
Models
Model Overview
Capability matrix
C1
V6
Pricing
Guides
Get video generation status
Check account balance
Subscribe API plans
Text-to-video
Image-to-video
Video Effects
Image template
Transition(First-last frame Feature)
Extend
Modify
Sound effects
Speech(Lip sync)
Lip sync TTS speaker list
Fusion(Reference to video)
Restyle
Multi-transition
Swap
Motion Control(Mimic)?
Webhook integration
API Reference
Rate limit
Video Generation
Text-to-Video generation
Image-to-Video generation
Template video generation
Transition(First-last frame) generation
Speech(Lipsync) generation
Get Speech(Lipsync) tts list
Fusion(reference to video) generation
Multi-transition video generation
Restyle video generation
Restyle effect list
Swap mask generation
Swap video generation
Sound effect generation
Extend generation
Get Video Generation Status
Motion Control (Mimic) generation
Modify generation
Image generation
Image template generation
Get Image generation
Upload Image
Get user credit balance
Upload Video&audio
Troubleshooting
FAQ
Common errors and Solutions
Error codes
Resources
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PixVerse MCP
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Troubleshooting
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FAQ
Below are common questions encountered when using PixVerse Platform. For any inquiries, please contact
api@pixverse.ai
How should I pass AI-Trace-id? Are there any references?
What should I do if my request is stuck in 'generating' status OR if the concurrent processing capacity doesn't match the displayed limit?
Why is there a delay in accessing the URL after receiving the result
Are there any image upload restrictions? What are they?
What does content moderation failure mean
Are Credits refunded for failed generations?
What happens if video generation never returns a response?
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Common errors and Solutions